Master Service Agreement

This Master Service Agreement ("Agreement") is entered into between Arya Growth Labs ("Company," "we," "us," or "our") and the client ("Client," "you") upon engagement of any service. This Agreement governs all services delivered under Arya Growth Labs and its affiliated brands.

Arya Growth Labs is a parent company operating multiple brands and services, including but not limited to:

• More Calls Websites
• 1st Class Agency
• TheSamArya.com

All services provided under these brands are governed by this Agreement unless otherwise explicitly stated in a separate written agreement.

Services may include, but are not limited to:

• Website design and development
• Google Business Profile optimization
• Lead generation systems
• Automation and marketing services
• Consulting and strategy

Scope is limited to what is explicitly agreed or purchased. Anything not specified in a written proposal or invoice is excluded from the scope of work.

Client acknowledges and agrees that:

• No guarantees of leads, calls, rankings, or revenue are made
• Results depend on external factors including market conditions, competition, and platform behaviour
• Any examples or case studies shown are illustrative only and do not represent guaranteed outcomes

All payments are due upfront unless otherwise agreed in writing. Payments are processed via Stripe or other approved payment providers. Work begins only after payment is received in full.

Failure to pay may result in:

• Suspension of services without notice
• Termination of the Agreement without refund
• A late fee of 2% per month on outstanding balances exceeding 30 days

All sales are final. No refunds will be issued once work has commenced. Exceptions are considered solely at the discretion of Arya Growth Labs and are not guaranteed.

Please review our full Refund Policy for additional detail.

Client agrees to:

• Provide accurate, complete, and timely information required for service delivery
• Respond to communications and requests within a reasonable timeframe
• Grant necessary access to platforms, accounts, or tools
• Not misuse, abuse, or attempt to reverse-engineer any services provided

Delays caused by the Client's failure to provide information, access, or approvals do not entitle the Client to refunds or timeline extensions.

By engaging with Arya Growth Labs or submitting any form on our websites, the Client consents to receive electronic communications, including:

• SMS / text messages
• Email communications
• Phone calls

These may include service updates, notifications, and marketing messages. Message frequency varies. Message and data rates may apply.

Client may opt out at any time:

• SMS: Reply STOP
• Email: Use unsubscribe link or contact us directly

This complies with Canada's Anti-Spam Legislation (CASL).

Services rely on third-party platforms including but not limited to Google, hosting providers, CRM systems, and payment processors. Arya Growth Labs is not responsible for:

• Platform algorithm changes or policy updates
• Account suspensions by third-party platforms
• Service interruptions caused by third-party providers

Arya Growth Labs is not liable for:

• Website downtime or hosting/server failures
• Cyberattacks, hacking incidents, or unauthorized access
• Data loss due to technical failure or force majeure
• SMS delivery failures or carrier filtering

Client understands that all digital systems carry inherent risk that cannot be fully eliminated.

All work remains the property of Arya Growth Labs until paid in full. Upon receipt of full payment:

• Client receives usage rights to the final deliverables
• Resale rights are not included unless explicitly agreed in writing
• Arya Growth Labs retains the right to display non-confidential work in its portfolio and marketing

Proprietary frameworks, methodologies, and systems developed by the Company are not transferred under any circumstances.

To the maximum extent permitted by law, Arya Growth Labs and its affiliated brands shall not be liable for:

• Loss of revenue, profits, or business opportunities
• Loss of leads, customers, or market position
• Indirect, incidental, or consequential damages of any kind
• Third-party platform failures or policy changes

Total liability is limited to the total amount paid by the Client in the 30 days prior to the event giving rise to the claim.

Client agrees to indemnify and hold Arya Growth Labs, its employees, affiliates, and contractors harmless from any claims, damages, or liabilities arising from:

• Client's business activities or content
• Misuse of services provided by the Company
• Violation of applicable laws or third-party terms of service

Arya Growth Labs may terminate services immediately if:

• The Client fails to make payment
• The Client breaches any term of this Agreement
• The Client engages in abuse or misuse of services

No refunds will be issued upon termination. Outstanding balances remain payable in full.

This Agreement is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes will first be attempted through good-faith negotiation. Unresolved disputes will be submitted to the courts of British Columbia.

By purchasing services, submitting payment, or using any services provided by Arya Growth Labs or its affiliated brands, the Client acknowledges having read, understood, and agreed to this Master Service Agreement in its entirety.